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Processing time

Shipping info.

orders are shipped out by USPS US First Class Mail 1-5 business days. THESE ARE ESTIMATED TIMES USPS USES TO GET YOUR PACKAGE DELIVERED. 

BE AWARE: COVID-19 delays, your orders may arrive at a later time than the estimated time given. 

ORDERS ARE SHIPPED OUT FRIDAYS & SATURDAYS. Once you received a tracking number your order is in the process of being shipped. If you haven't received one that mean it's still in process.

Processing is 1- 3 days because i make everything myself. USPS should get your order to you in 1-5 days, but since were in a pandemic it may take a little longer. I promise to give the best quality I can :) !

BE AWARE: I AM A SMALL BUSINESS. I MAKE EVERYTHING MYSELF!

This is the time preparing an order once the order has been placed. CUSTOM ORDERS take around 2-3 days to make since it is CUSTOM. any premade case should take around 1-3 days to make.

 

 

wrong/invalid address

CUSTOMERS ARE RESPONSIBLE for adding their own CORRECT address. Make sure you put the correct address including the apartment number, college dorm, business, etc. If you STILL proceed to put an incorrect address the order will be sent back to me and you'd have to pay a RESHIP FEE in order to reship your order with the CORRECT address. NO REFUNDS! This also extends the processing time of your order!

CUSTOM ORDERS*

NOTE: THE PICTURE YOU SEND IS THE PICTURE WE USE!

you will NOT get a refund for a custom case that you "DON'T LIKE", choose a picture you KNOW you will like on a phone case. if you want a new case with a new picture you WILL have to pay a FEE. $10 FEE MINIMUM

 

 

 

return & exchange policy

Unfortunately, i do not give returns. If the mistake is on my part you will be sent the correct order. If the mistake isnt on my part another will not be sent to you. You can continue to shop here, just double check to make sure everything is the correct sizes etc. :)

 

                              Thanks,

                         Triskin's Kloset